Whether you’re fresh out of dental assisting school or a seasoned assistant looking for a new opportunity, preparing for your interview can feel overwhelming. But don’t worry—we’ve got you covered. Interviews are your time to shine, showcase your skills, and show hiring managers why you're the perfect fit for their practice.
In this post, we’ll break down the most common interview questions dental assistants get asked and give you tips on how to answer them with confidence and professionalism.
💬 1. “Tell me about yourself.”
This is often the opening question—and how you answer sets the tone for the rest of the interview.
What they’re really asking:
Can you summarize your experience in a way that shows you’re qualified and professional?
How to answer:
Keep it brief and relevant. Talk about your education, work experience, and why you love dental assisting. Highlight what makes you a strong candidate.
Example: “I’ve been a dental assistant for 4 years, and I love helping patients feel at ease. I’m certified in X-rays and CPR, and I’m passionate about keeping procedures running smoothly and supporting my team.”
😷 2. “Why did you become a dental assistant?”
They want to understand your motivation and passion for the field.
How to answer:
Be honest but focused. Talk about your desire to help people, your interest in dentistry, or how your personality fits the role.
Example: “I’ve always loved working with people and wanted a hands-on role in healthcare. Dental assisting allows me to make a difference in patients’ lives every day.”
🦷 3. “How do you handle a nervous or anxious patient?”
Patient care is a major part of your job. They want to know how you interact with patients who are scared or uncomfortable.
How to answer:
Mention calming techniques, listening, and how you build trust with patients.
Example: “I talk patients through each step, use a calm tone, and check in frequently to make sure they’re comfortable. If I notice signs of fear, I pause and explain what's happening.”
🤝 4. “Tell me about a time you had a conflict with a coworker. How did you handle it?”
This question tests your professionalism and conflict resolution skills.
How to answer:
Use the STAR method—Situation, Task, Action, Result. Focus on how you resolved the issue maturely.
Example: “A coworker and I disagreed on tray setups. I suggested we review office protocols together with the lead assistant. We found a compromise and improved communication.”
📋 5. “How do you stay organized in a busy dental office?”
Organization keeps the office running smoothly. They want someone who can stay on top of things.
How to answer:
Explain how you prioritize tasks, prep rooms efficiently, or use checklists to stay on track.
Example: “I like to prep trays ahead of time and use a task list to manage my day. I also stay in sync with the front office to avoid last-minute surprises.”
🧠 6. “What would you do if you weren’t sure how to perform a task?”
This is about safety, responsibility, and being teachable.
How to answer:
Show that you’re not afraid to ask questions and that patient care comes first.
Example: “If I’m unsure, I ask for clarification from a senior assistant or dentist. I’d rather ask than make a mistake that could affect the patient or the procedure.”
🛠️ 7. “Walk me through how you assist during [specific procedure].”
This tests your clinical knowledge and ability to communicate clearly.
How to answer:
Pick a procedure you’re comfortable with (fillings, crowns, extractions). Describe your role step by step.
Example: “For a crown prep, I assist with taking the impression, suctioning, passing instruments, and keeping the area dry. I also prepare the temporary crown and instruct the patient post-procedure.”
🧼 8. “How do you ensure sterilization and infection control?”
Offices want someone who follows OSHA and CDC guidelines to the letter.
How to answer:
Be specific about your knowledge and daily routine.
Example: “I follow all CDC guidelines—wearing PPE, disinfecting operatory surfaces, sterilizing instruments, and maintaining logs to ensure everything meets protocol.”
💻 9. “What software have you worked with?”
Technology is a big part of today’s dental offices.
How to answer:
Mention any software you’re familiar with—Dentrix, Eaglesoft, Open Dental—and talk about charting, scheduling, or insurance input.
Example: “I’ve worked with Dentrix and Open Dental. I’m comfortable with digital charting, treatment planning, and inputting notes for the dentist.”
📃 10. “Do you have your certifications?”
Offices often require X-ray certification, CPR, or coronal polishing depending on the state.
How to answer:
Be ready with documentation or mention if you’re in the process of getting certified.
Example: “Yes, I’m X-ray and CPR certified. I also have my coronal polishing certificate and keep my CE credits up to date.”
📝 Final Tips Before You Go
- Bring Copies of Your Resume – Even if they already have it. Bonus: Include a list of your certifications and references.
- Dress Professionally – Scrub-style business casual or neat attire. First impressions matter.
- Send a Thank-You Note or Email – It shows professionalism and leaves a lasting impression.
- Practice Ahead of Time – Rehearse answers with a friend or in front of a mirror.
- Stay Confident – You’ve got this!
💡 Bonus: Ask Them Questions Too!
At the end of the interview, be ready with thoughtful questions:
- “What’s a typical day like here?”
- “How does your team communicate during the day?”
- “What are you looking for in your next assistant?”
Remember: Every interview is a chance to grow, learn, and showcase your value. Whether you get the job or not, keep going. The right opportunity is waiting for you—and when it comes, you’ll be ready to shine.